Delivery and Warranty
ShippingOur Ductless Mini Split Air Conditioner Systems are shipped usually within one business day of cleared payment received by noon.
Shipping normally takes 3 to 12 business days depending on your location. All of our units are shrink wrapped, palletized and shipped to your home or business via LTL trucking line to insure the safe arrival and handling of your ductless AC mini split.
The carrier will not ship without your phone number to schedule delivery, so please make sure your phone number is in your contact information.
DeliveryYour purchase will be insured with the freight company without any additional cost to you. Please take the extra time to inspect your shipment completely when it arrives and make note of any damage or missed items on the bill of lading and document everything, regardless of how large or small it may seem. If there is damage or a missing item and you sign on delivery without any comments, we cannot file a claim and thus we can't help with replacement or returns.
A licensed HVAC technician is required to perform the installation. Most major brands like: Mitsubishi, Lennox, Trane, York, Sanyo and Fujistu do not offer factory warranties on their products if sold online.
Cooper&Hunter and OLMO systems will keep their factory warranties if sold online! However, these systems must be installed by a Licensed HVAC contractor in order to keep the factory warranty and to ensure the system will operate properly otherwise warranty will be voided.